1. Introduction
Bumi Logic ("we", "us", "our") is a business registered in Singapore providing AI integration consultancy services to small businesses. This Privacy Policy describes how we handle personal data collected through our website at bumilogics.cyou and through direct engagement with our services.
We comply with the Singapore Personal Data Protection Act 2012 (PDPA). If you have questions about how your data is handled, please write to us at [email protected].
2. Data We Collect
We may collect the following categories of personal data:
- Contact details — your name, email address, and phone number when you submit an enquiry through our contact form.
- Business information — the nature of your business or trade, shared voluntarily during consultations.
- Usage data — pages visited, time on site, referring URLs, and browser type, collected via analytics tools.
- Cookie data — preferences stored locally in your browser to improve your experience. See our Cookie Policy for details.
We do not collect payment card information directly. We do not collect sensitive personal data such as NRIC numbers, health records, or financial account details.
3. How We Collect Data
- Contact form submissions — when you fill in and submit the form on our website.
- Email and phone correspondence — when you contact us directly.
- Cookies and analytics — collected automatically as you browse our site, subject to your consent.
- Consultations — notes taken during service sessions, with your awareness.
4. Legal Basis for Processing
Under the PDPA, we process your personal data on the following bases:
- Consent — for marketing communications and non-essential cookies, where you have opted in.
- Contractual necessity — to deliver services you have engaged us for.
- Legitimate interests — to respond to enquiries, maintain service quality, and improve our website, where these interests are not outweighed by your rights.
- Legal obligation — where we are required by applicable Singapore law to retain or share certain data.
5. How We Use Your Data
- To respond to your enquiries in a timely manner.
- To schedule and deliver consultations and integration services.
- To send service-related communications such as session summaries and follow-up notes.
- To improve our website and understand how visitors use it, using aggregated analytics data.
- To send occasional updates about our services, only where you have consented to receive them.
- To comply with applicable laws and regulatory requirements.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
6. Data Sharing
We share personal data only where necessary:
- Service providers — such as email hosting and analytics platforms, which process data on our behalf under data processing agreements.
- Professional advisers — lawyers or accountants, where required and under confidentiality obligations.
- Legal authorities — where required by Singapore law, court order, or regulatory direction.
Any third-party service providers we use are required to keep your data secure and to use it only for the purposes we specify.
7. Data Retention
We retain personal data only for as long as reasonably necessary:
- Enquiry and contact records — up to 2 years from last contact, unless a service relationship continues.
- Client service records — up to 5 years following completion of services, for accounting and legal purposes.
- Analytics data — in anonymised or aggregated form, with no fixed retention limit.
- Cookie consent records — for the duration of your consent, typically 12 months.
When data is no longer needed, it is securely deleted or anonymised.
8. Data Protection Measures
We take reasonable steps to protect your personal data from unauthorised access, disclosure, or loss:
- Data transmitted via our website is protected by HTTPS/TLS encryption.
- Access to personal data is limited to staff members who need it to carry out their work.
- We use reputable, security-conscious third-party platforms for email and data storage.
- In the event of a data breach that poses a risk to individuals, we will notify affected parties and the relevant authorities in accordance with the PDPA.
9. Cookies
Our website uses cookies to support basic functionality, analytics, and optional preference storage. Essential cookies cannot be disabled as they are required for the site to work. You may adjust optional cookie settings at any time via our Cookie Policy page.
10. Your Rights
Under the PDPA, you have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — request that inaccurate or incomplete data be corrected.
- Withdrawal of consent — withdraw consent for processing based on consent, at any time.
- Erasure — request deletion of your data where we have no legitimate basis to retain it.
- Portability — in certain circumstances, request a copy of your data in a portable format.
- Complaint — lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore at pdpc.gov.sg.
To exercise any of these rights, write to us at [email protected]. We will respond within 30 days.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies independently.
12. Children's Privacy
Our services are intended for business owners and adult professionals. We do not knowingly collect personal data from individuals under 18 years of age. If you believe a minor has submitted data to us, please contact us and we will remove it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be noted on this page with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
14. Contact Us
For any questions, requests, or concerns regarding your personal data:
- Email: [email protected]
- Phone: +65 6938 2517
- Address: 80 Raffles Place, #22-10 UOB Plaza, Singapore 048624